Privacy Policy

EFFECTIVE DATE: May 2023

THIS PRIVACY NOTICE describes how SPB Business Solutions LLC (“we,” “us,” or “our”) collects, uses, shares, and safeguards personal information of individuals across the United States, and outlines your rights under applicable federal and state privacy laws.

INFORMATION WE COLLECT: We treat your personal data as an extension of your identity. The categories we collect include:

• Contact Details: Name, email address, phone number.
• Professional Attributes: Company name, job title or role.
• Financial Data: Payment details used for billing.
• Sensitive Inputs: Information you voluntarily provide for custom services (e.g., social security number, date of birth, etc.).

WHY WE HOLD YOUR DATA: We collect and process your personal information only for clear, legitimate purposes:

• To fulfill service requests and honor contracts
• To analyze and improve our products and services.
• To comply with legal, tax, and regulatory obligations.

SHARING YOUR INFORMATION: We respect the sanctity of your data. We do not sell personal information for commercial purposes. We only disclose your information when:

• Engaging trusted service providers under strict confidentiality agreements.
• Complying with valid legal requests to defend our rights or fulfill regulatory duties.

DATA SECURITY: We implement robust technical and organizational measures to protect your information:

• Encryption at rest and in transit.
• Role-based access controls and multi-factor authentication.
• Regular security audits and updates to address emerging threats.

DATA RETENTION & DISPOSAL: We retain personal information for the purposes described or as required by law:

• We retain contact and billing information for seven years to comply with tax, audit, and other legal requirements. At the end of this period, we dispose of these records through secure deletion or physical shredding to ensure that no residual data can be reconstructed or accessed.
• Service details are held for the duration of the engagement plus an additional two years. After this retention window closes, we perform permanent erasure of all related records, making sure that the information cannot be recovered or restored in any form.
• Sensitive inputs are kept only until the project reaches completion. Once the deliverables have been finalized, we securely delete all sensitive materials to maintain confidentiality and prevent any possibility of data recovery.

AT SPB BUSINESS SOLUTIONS LLC, Your trust fuels our commitment to ethical stewardship of your information. If you have questions or concerns, contact us at: info@spbbusinesssolutions.com 

We appreciate the opportunity to serve you!

Team, SPB Business Solutions LLC